i hope you will refrain from saying its a shipping problem as we are all working in the same company. logistics dept is to support sales and it is our aim to help you rush out shipments as long as its within our means. Fingerpointing will not solve the problem.
i hope we can work amicably as one family and help one another.
thanks and regards
this is not finger pointing. i am taking this matter as a whole. it is indeed a logistic problem (in general). i did not mention that it is YOUR fault or MELS logistic dept fault. if you want to take it so personal, then by all means.
i understand that we are all working as a family and likewise, i do hope we all can respect each other individually, and not to discriminate either position-wise or nationaility-wise. again, I am saying this as a general statement.
in conclusion, if in any way that i have said things which cause such misunderstanding, then i will apologise. but rest assured, I will never take things too personally or finger pointing to anyone. as like what you said it well, fingerpointing will not do any good to anyone.